ACO 2021

Subscriber Benefits

A full-season Subscription to the ACO comes with benefits in the concert hall, plus a host of special offers from our arts and corporate partners.

Flexibility

Flexibility

We offer free exchanges so you can swap your tickets for another concert in the season. 
BestPrice

The Best Price

Tickets up to 60% cheaper than attending single concerts.
BestSeats

The Best Seats

First pick of seats, and the option to renew them each year.
Half-Now-Half-Later

Split Payments

Pay for 50% now, and the balance in January 2021.
2021 Brochure

2021 Season Brochure

Browse a digital copy of our 2021 Season brochure.

Frequently asked questions

Not familiar with our subscriptions? Get the answer to frequently asked questions below, or email [email protected] if something still isn't clear.

Can I still buy a subscription?

Yes. There may be fewer concerts in your package but you can still purchase a subscription.

Can I choose my own seats?

In some cities, yes, but not in all. Depending on the current COVID-19 health policies of your state, seating within venues may, or may not, be socially distanced. If it is socially distanced, then the ACO will allocate your seats. If seating is not socially distanced, and the venue is operating at 100% capacity, then you will be able to choose your own seat. Check our website for the latest information..

Can I renew my subscription seats?

If your venue is operating at 100% capacity then yes. If your venue is operating with socially distanced seating then you won’t be able to renew your subscription seats. We will reseat you for 2021 and freeze your current seats so you can go back to them in 2022.

When will I receive my tickets?

If you renewed your existing seats then your tickets will be mailed out in December - January. If you were seated by the ACO due to social distancing requirements then your tickets will be mailed out in early 2021, well before the first concert in your package.

Do I have to wear a mask to concerts?

Although not mandatory, face masks are highly recommended in line with health advice from state governments. Please check our website for information before each performance where we will update our recommendation according to the latest health advice.

Do subscribers get priority seating?

Yes. Full-season Subscribers will be allocated their seats first, followed by Flexi-subscribers.

Am I eligible for a concession?

Concession-priced tickets are available to current holders of means-tested Australian pensions (Aged, Disability, Veteran’s Affairs, Supporting Parent).

I have a credit on my account. How can I use it?

You can use your existing credit towards any ACO purchase, including live performances and StudioCasts subscriptions. Credits can only be redeemed by emailing [email protected] or by calling our Box Office on 1800 444 444.

Will my credit expire?

Credit amounts generated from cancelled performances do not expire. We will continue to hold onto your credit until you decide what you would like to do.

Can I purchase accessible seating?

If you would like to book wheelchair or accessible seating spaces, please call the Box Office on 1800 444 444.

Can I pay for my tickets in installments?

Yes. Full-season Subscribers have the option to pay in instalments – pay 50% to secure your booking and pay the remaining balance in late January 2021.

Can I purchase an ACO StudioCasts Subscription and a live performance Subscription?

Yes, you can purchase both a StudioCasts and live performance subscription, either online or over the phone.